Terrible experience. Would give zero stars if possible. Booked a rental car weeks in advance, and upon arrival I was informed that my reservation had never been put into the computer, leaving me with no rental car. By the time they finally found a car for me, I was hours behind schedule. I was also promised a discounted rate upon return of the vehicle, which I never received. Avoid at all costs.
Hertz is a US Car Rental based in Charlevoix, Michigan. Hertz is located at 5890 US-31, Charlevoix, MI 49720, USA.
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